Questions and Answers

Shipping destinations:

• We ship both locally and worldwide.

Shipping times and cost :

• Shipping time might vary depending on location, shipment method and other factors.
• All of our shipping is free despite our very high volume, we do our best to keep you from having to pay shopping fees.
• Shipping can take 24 to 48 hours.
• Please expect delivery within 8 to10 business days after shipping for US delivery and 15 to 20 business days when delivering worldwide.

You can select your preferred payment method at checkout.

• VISA, MASTERCARD AMEX and debit payment
• PAYPAL
•  Apple Pay

Your 100% satisfaction is important for us. We offer a 30-days Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 30-days Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email info@themamajill.com with the subject 'Returns' and include your order number, name and the reason for the return.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for goods.

Our support team is always happy to guide you at any step!

All the prices include taxes.

You might have to pay additional fees upon reception depending on your domestic policies.